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Support Ticket
Below you can create a support ticket that will be sent immediately to ProSoft’s support/technical team.
Status
–None–
Open
Company
Contact Name
Email
Phone
Type
–None–
Installation, Activation & Registration
License Management
Product Troubleshooting
General “How To”
Misc. Question
Question
PC Issue
PC Build
Priority
–None–
High
Medium
Low
Subject
Description
Product Year:
–None–
2018
2017
2016
2015
2014
2013
2012 and older
Primary Product:
–None–
A360 Drive
A360 Team
A360 Collaboration for Revit
Advance Concrete
Advance Steel
AutoCAD 360
AutoCAD
AutoCAD Architecture
AutoCAD Civil 3D
AutoCAD Electrical
AutoCAD LT
AutoCAD LT For Mac
AutoCAD MAP 3D
AutoCAD Mechanical
AutoCAD MEP
AutoCAD P&ID
AutoCAD Plant 3D
AutoCAD Raster Design
AutoCAD Utility Design
Buzzsaw
Design Review
DWG TrueView
Fabrication CADmep
Fabrication CAMduct
Fabrication ESTmep
Green Building Studio
Infraworks 360
Infraworks 360 LT
Inventor
Inventor LT
Inventor Professional
Point Layout
Recap
Recap 360
Recap 360 Pro
Rendering in A360
Revit
Revit Architecture
Revit MEP
Revit Structure
Revit LT
Robot Structural Analysis
Navisworks Manage
Navisworks Simulate
Vehicle Tracking
Vault Basic
Vault Office
Vault Workgroup
Vault Professional
3DS Max
Other/Unspecified
Sub/Secondary Product (Optional):
–None–
A360 Drive
A360 Team
A360 Collaboration for Revit
Advance Concrete
Advance Steel
AutoCAD 360
AutoCAD
AutoCAD Architecture
AutoCAD Civil 3D
AutoCAD Electrical
AutoCAD LT
AutoCAD LT For Mac
AutoCAD MAP 3D
AutoCAD Mechanical
AutoCAD MEP
AutoCAD P&ID
AutoCAD Plant 3D
AutoCAD Raster Design
AutoCAD Utility Design
Buzzsaw
Design Review
DWG TrueView
Fabrication CADmep
Fabrication CAMduct
Fabrication ESTmep
Green Building Studio
Infraworks 360
Infraworks 360 LT
Inventor
Inventor LT
Inventor Professional
Point Layout
Recap
Recap 360
Recap 360 Pro
Rendering in A360
Revit
Revit Architecture
Revit MEP
Revit Structure
Revit LT
Robot Structural Analysis
Navisworks Manage
Navisworks Simulate
Vehicle Tracking
Vault Basic
Vault Office
Vault Workgroup
Vault Professional
3DS Max
Other/Unspecified
Operating System:
–None–
Windows 10 64 bit
Windows 10 32 bit
Windows 8.1 64 bit
Windows 8.1 32 bit
Windows 8 64 bit
Windows 8 32 bit
Windows 7 64 bit
Windows 7 32 bit
Windows Vista 64 bit
Windows Vista 32 bit
Windows XP 64 bit
Windows XP
Windows Server 2003
Windows Server 2008
Windows Server 2008 R2
Windows Server 2012
Windows Server 2012 R2
Mac OSX
Other
Graphics Card (Optional):
